SHIPPING RATES U.S.
You will need to refer to the Shipping Rate Schedule
in order to complete your order form. You can either calculate your shipping
cost now by selecting this link, or come back to it later prior to submitting
Screen Viewing (PDF / Adobe Acrobat)
View the order form on your computer screen.
You can print directly from Acrobat Reader, if you have the plugin installed.
The Adobe Acrobat Reader can be downloaded
free of charge:
HOW TO ORDER BY PHONE:
Visa, MasterCard, Discover, JCB or American
Express orders may be phoned in to +1 (310) 837-2368 at any time! Our staff
business hours are Monday through Thursday, 11 AM to 4 PM, Los Angeles
time, but we cannot guarantee that we will be in at all times. When we
are not in we have an answering and order taking service that will be happy
to take your order, or catalog request.
Before you phone us, we recommend that
you fill out our order form, and have your credit card and expiration date
handy. Sorry, WE CANNOT ACCEPT COLLECT CALLS or PURCHASE ORDERS.
HOW TO ORDER BY FAX:
You may FAX an order to us 24 hours a
day, provided you include a credit card number with the order. Please fill
out our Order Form completely before FAXing it. Foreign orders please specify
Air or Sea shipping. FAX to +1 (310) 558-1653.
HOW TO ORDER BY MAIL:
REEL 3-D FAST SERVICE:
Please supply all the information requested
on our order form. (A new one will be returned with each order.) We will
accept your personal check, bank draft, or money order payable to Reel
3-D Enterprises, Inc., or payment with Visa, MasterCard, Discover, JCB
or American Express cards. If you charge your mail order to a credit card,
please SIGN the order form where indicated and enter your complete card
number & expiration date.
Payment or credit card information MUST accompany
For your own protection please DO NOT SEND
CASH through the mail!
It is our general policy to ship within
48 hours following our receipt of your paid order. PLEASE NOTE: We do close
for 3-D conventions and holidays, so any time-critical orders should be
phoned in to confirm shipping date. We are not responsible for delays in
UPS or U.S. Mail service.
HOW WE SHIP:
Most orders within the continental USA
are shipped by UPS GROUND service, the balance being shipped at First Class mail rates
at our discretion - unless First Class (Region E) shipping is requested
and paid for. Ground UPS is not available outside mainland USA (Alaska,
Hawaii, Virgin Islands, Puerto Rico), so those domestic orders, P.O. Box
and APO, FPO addresses, MUST be sent by U.S. Mail (Region E) rates. See
U.S. rate charts. Canada and all foreign countries see the FOREIGN
UPS delivers to residential or business
street addresses only. If you specify shipment to a P.O. Box address
or simply U.S. Mail shipping, please use "E" column of shipping charts
|RUSH AIR DELIVERY SERVICE:
(Additional charges apply)
Upon request we will be happy to provide
UPS Next Day Air, UPS 2nd Day Air, or Federal Express Next Day shipping.
This service is available for credit card orders only. Call or E-Mail
us for a rate quote for your specific order.
PRICES & SPECIFICATIONS:
Prices and specifications on this Web
Site are subject to change without notice.
ERRORS, OMISSIONS & OTHER:
We are not responsible for typographical,
or other errors. We reserve the right to refuse any order at any time.
PRE-PAID PURCHASE ORDERS ONLY:
We accept only PRE-PAID Purchase Orders
from individuals, companies, or institutions. Payment or credit card information
MUST be included, or order will be returned.
IF YOUR SHIPMENT ARRIVES DAMAGED:
All UPS shipments are insured, but proper
procedures MUST be followed:
TO RETURN OR EXCHANGE AN ITEM:
Retain box & all original packing material.
Your insurance is voided without these items.
Immediately contact your local United Parcel
Service (UPS) office and inform them of the damage. They will advise you
of what to do.
Item MUST be returned within 30 days of receipt.
On the packing slip (or copy) that came with
your order, please tell us why you are returning the item, and what exchange
or adjustment you desire.
With the packing slip (or copy) enclosed,
wrap the item in a sturdy box and secure it with strong tape.
Return the package, prepaid & insured,
to: REEL 3-D ENTERPRISES, INC., P.O. Box 2368, Culver City, CA 90231 USA
(Sorry, we cannot accept C.O.D. returns.)
Item must be in unused, new condition (unless
damaged in shipment).
As soon as we receive your return order, we
will send your refund, credit or exchange to you promptly.
Postage is not refundable, except for errors
by Reel 3-D Enterprises, Inc.
Items returned after 30 days may be subject
to a 20% restocking charge.
Order by phone at
(310) 837-2368, or by fax at (310) 558-1653
or write to:
Reel 3-D Enterprises,
P.O. Box 2368
Culver City, CA 90231
United States of America
Last modified on April 2, 2004
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